LG Faces Backlash Over Smart TVs and Monitors Collecting User Data
LG is facing renewed scrutiny over its privacy practices after users raised concerns about the company’s latest webOS terms of service and reports that some LG monitors automatically install software without explicit user consent.
The controversy centers on new privacy terms for LG Smart TVs that require users to agree to extensive data collection in order to access the platform’s full range of smart features. According to the updated policy, LG may collect and analyze voice interactions to improve its AI-powered services.
Voice Recording Raises Privacy Questions
One of the most controversial sections of the policy states that TV owners are responsible for informing anyone within range of the television—including family members and guests—that voice interactions may be recorded whenever voice-enabled features are active.
Users who are uncomfortable with this level of monitoring are advised to disable the TV’s microphone and voice assistant functions. Accepting the agreement may also allow LG to collect usage information and share certain data with third parties in accordance with its privacy policy.
Skipping Updates Comes With Risks
Owners of older LG Smart TVs who wish to avoid the updated terms may choose not to install newer webOS updates. However, doing so also means giving up future security patches and software improvements, forcing users to balance privacy concerns against device security.
LG Monitors Also Under Fire
The controversy extends beyond televisions. According to findings highlighted by Gamers Nexus, some recent LG UltraGear and UltraFine monitors automatically install LG Monitor App Installer and McAfee Scam Detector when connected to a Windows PC.
Critics argue that the software installation occurs without sufficiently clear user consent. Reports also claim the LG Monitor App Installer requests broad system permissions, including access to hardware information, location data, online activity, login details, and certain personal information depending on how the software is configured.
Older Monitors May Also Be Affected
The issue is reportedly not limited to newly purchased hardware. Gamers Nexus states that some existing LG monitors also began exhibiting the same behavior after receiving firmware updates, prompting concerns among existing customers as well.
Users who own LG displays are encouraged to review their privacy settings, monitor installed software after firmware updates, and carefully evaluate which optional features they enable on their devices.
 Origin: notebookcheck
